Privacy Policy

1. Who we are

JWS Holdings Limited is responsible for handling personal information collected through this website and our business communications.

For privacy enquiries, contact us at [email protected] or call +44 7984 158462.

2. Information we collect

We may collect your name, email address, telephone number, business details and information you choose to provide when contacting us by email or telephone.

Our website uses Cloudflare Web Analytics to understand website traffic and improve website performance. Technical information about visits may be processed for this purpose.

3. How we use your information

We use personal information to respond to enquiries, communicate with current and prospective clients, provide and manage our services, maintain appropriate business records, and operate, protect and improve our website.

Depending on the circumstances, our lawful basis may be taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, or pursuing legitimate interests such as managing enquiries and operating our business.

4. Sharing your information

We do not sell personal information or routinely share enquiry details with external organisations. Information may be processed by service providers needed to operate our website and business, including Cloudflare, or disclosed where we are legally required to do so.

5. How long we keep information

We generally keep client records for the duration of the business relationship and afterwards for as long as necessary to meet legal, regulatory, accounting or dispute-resolution requirements. Enquiry records relating to people who do not become clients are kept only for as long as reasonably necessary.

6. Your privacy rights

Depending on the data-protection law that applies, you may have rights to request access to your personal information, have inaccurate information corrected, request deletion or restriction, object to certain processing, or request a portable copy of information where applicable. You may also complain to the relevant data-protection authority.

To make a request, contact us using the email address or telephone number above.

7. Cookies and website analytics

We use Cloudflare Web Analytics to understand website performance and visitor statistics. Cloudflare describes this analytics service as operating without tracking cookies. Other website functions or services may use cookies or similar technologies if introduced in the future; this notice will be updated if our practices change.

8. Changes to this notice

We may update this notice when our business practices or legal requirements change. The latest version will be published on this website.